Includes: An Entire Year of Insights


    Learn the skills that turn your business relationships into SERIOUS business relationships: Videos, learning resources, and peer discussions.


    Continue the dialogue beyond the learning videos. A safe space to network, collaborate, and share ideas to improve your business relationships.


    Meet in person twice a month to discuss topics critical to relationship quality, listen to experts share ideas, and discuss topics relevant to your organization and culture.

Yearly Subscription Options

Many options for individuals, teams, and organizations.

  • $245.00

    Single Yearly Subscription

  • $1,049.00

    Team Pack (max 5 people)


Learning Videos: Overview

Included in the Learning Videos

The Book | Videos | Online Discussions

  1. 2
    • Course Note-taker with Visuals

    • Intro Part 1: Relationships Make Business Sense

    • Introduction Part 2: Identifying Common Relationship Types/Patterns

    • Conversation #1: It is All About Defining Outcomes

    • Conversation #2: Centricity & Culture /Relationship's Core

    • Conversation #3: Engagement is More Than Communication

    • Conversations #4 & 5: Responsibility & Accountability

    • Conversation #6: Transparency and Trust in Relationship Development

    • Conversation #7: Designing Intentional Experiences

  2. 3
    • Book (online-only): Serious Relationships/The Seven Elements of Successful Busines Relationships 3rd Edition

  3. 4
  4. 5
    • Introduction Part 1 (Business Model ROI) Review and Questions Only (course refresher)

    • Introduction Part 2 (Relationship Types) Review and Questions Only (course refresher)

    • Conversation #1: Defining Outcomes/ Review and Questions Only (course refresher)

    • Conversation #2: Centricity & Culture/ Review and Questions Only (course refresher)

    • Conversation #3: Engagement/ Review and Questions Only (course refresher)

    • Conversations #4 & 5: Accountability & Knowledge/ Review and Questions Only (course refresher)

    • Conversation #6:Transparency Before Trust/ Review and Questions Only (course refresher)

    • Conversation #7: Staging Intentional Experiences/ Review and Questions Only (course refresher)

  5. 6
    • Special Guest Interviews: Building Stronger Stakeholder Relationships

The Year of Quality Relationships

Why this community is more important than ever.

Not Just a Learning Community

a collaborative community

What happens when people share what they learn and support one another to build quality customer, employee, and partner relationships? Positive change. Better customer experiences. Engaged teams. Retention. Enrichment. Advocacy...
A Community Serious About Relationships

Your Employees Need a Serious Relationship

Buy the Book

Serious Relationships: The 7 Elements of Successful Business Relationships

Available on and other major book retailers.

Your Customers Need a Serious Relationship

Meet JC Quintana

Business Relationship Advocate and Author

JC passionately advocates for the development of quality relationships with all of your business stakeholders. The author of two best selling books on quality relationship psychology and customer relationship management strategy. A Customer Experience, Employee Engagement, and Design Thinking educator at various US universities. JC lives in Atlanta, GA.
JC Quintana